Terms of Service

Welcome to Midlife MD Clinic. By accessing or using our website and telehealth services, you agree to the following terms. Please read them carefully before booking or receiving care.

1. Payment and Services

All services are cash-pay. Payment is due prior to each visit or through an active membership plan. We accept payments via secure, third-party systems integrated on our website.

Services are provided only to residents of Illinois at this time. All care is conducted via telehealth, with no in-person appointments unless otherwise stated.

2. Scheduling and Cancellations

Appointments require a minimum of 24-hour notice for cancellation or rescheduling. Missed or late-cancelled appointments may be subject to the full visit charge. Memberships renew automatically unless canceled in advance.

3. Telehealth Limitations

Telehealth is designed for non-emergency care and wellness services. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department. Our telehealth platform is not a substitute for emergency medical attention.

4. Scope of Care

Our clinicians provide care within their professional licensure and scope of practice under Illinois law. We do not guarantee specific outcomes, and all medical recommendations are based on individual assessment and clinical judgment.

5. Privacy and Data Security

We take your privacy seriously. All data is managed in accordance with our Privacy Policy and stored within secure, HIPAA-aware systems. By using our services, you consent to data processing for care and clinic operations.

6. Disclaimers and Limitation of Liability

Services are provided “as-is” without warranties of any kind. To the fullest extent permitted by law, Midlife MD Clinic and its clinicians are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services.

7. Policy Updates

We may revise these Terms of Service periodically to reflect updates in regulations or clinical operations. Continued use of our services after such updates constitutes acceptance of the revised terms.

Effective date: October 2025